Frequently Asked Questions

Answers to the questions we hear most. Still curious? Contact us anytime.

How do I open an account?

Complete the sign-up request form. Our team reviews every request personally, contacts you to discuss your needs, and then sends your original sign-up credentials. There is no instant self-registration — that is deliberate, and it keeps the platform safe.

How does login work without a password?

Enter your email on the login page and we send a 6-digit one-time passcode (OTP) from noreply@transactionincoming.com. The code expires after 10 minutes and can only be used once.

What services do you offer?

Four channels: P2P transfers, business payments, government payments, and individual transfers. See the services overview for a comparison.

How long do transfers take?

Most transfers complete in under 30 seconds. Large or flagged transactions may take longer while they complete compliance review.

Will I receive text messages?

Only if you choose to. SMS alerts are optional and require your express consent on our forms. You can opt out at any time by replying STOP. See our SMS Terms and SMS Updates page.

What does it cost?

P2P transfers are free. Individual plans start at $4.99/month and business plans at $29/month. Government pricing is custom. Full details on the pricing page.

Where are you located?

Our office is at 1545 Munger Street, Houston, Texas 77023. Reach us any time at support@transactionincoming.com.

Is my information private?

Yes. We collect only what we need to operate and comply with the law, and we never sell your personal information. Read our Privacy Policy.

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